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Post by Admin on Jul 20, 2018 17:21:24 GMT
Reported by Allison with a Versa
I just tried installing Habitica on my Fitbit Versa and it installed OK but when I click on the app it says loading tasks and then it crashes. I tried uninstalling it and installing it again and that didn't work.
Reported by Mc G with a Versa
Hi! I downloaded your Habitica app for the Fitbit Versa and I know the login information is correct, but for some reason Habitica keeps crashing at ‘loading tasks’ instead of progressing beyond that?
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Post by Admin on Jul 20, 2018 20:44:27 GMT
I've tested now on a Fitbit Versa with no problems. This might be an issue with the phone, the Fitbit app, or the Fitbit app platform. I've tested this all on a Samsung S6 and Note 8.
Here are something to try in this case: Restart your phone. This will reset the bluetooth and the Fitbit app. You can also try restarting the watch (under settings). Do both of these at the same time to force bluetooth on both devices to clear out any kinks.
If you get a success, please report back with your experience. If not, please let me know what kind of phone you have.
Thanks!!!
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Post by Allison on Jul 20, 2018 21:03:50 GMT
I've tested now on a Fitbit Versa with no problems. This might be an issue with the phone, the Fitbit app, or the Fitbit app platform. I've tested this all on a Samsung S6 and Note 8. Here are something to try in this case: Restart your phone. This will reset the bluetooth and the Fitbit app. You can also try restarting the watch (under settings). Do both of these at the same time to force bluetooth on both devices to clear out any kinks. If you get a success, please report back with your experience. If not, please let me know what kind of phone you have. Thanks!!! It didn’t work for me. I have an iPhone 6s. |
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Post by Allison on Jul 27, 2018 22:17:45 GMT
Any luck with a fix?
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Post by Mts_B on Dec 22, 2018 5:08:53 GMT
I have an iPhone 6 Plus and a Fitbit Versa. No dice. The watch just keeps saying connecting to Fitbit app but nothing ever comes up. Any word on a fix for this???
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Post by katietaylor1217 on Dec 26, 2018 4:13:34 GMT
I have an iPhone 8, and I am also unable to login on my Fitbit Versa. I tried restarting my phone, restarting the watch, and installing the latest software update on my phone. I’m looking forward to learning how this issue can be addressed.
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Post by bcolvin on Jan 17, 2019 14:13:31 GMT
Habaitica will not work with my Fitbit versa, it keeps telling me my username and password is incorrect but I have typed and retyped the same information I used to login here.
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Post by Allison on Feb 19, 2019 3:54:34 GMT
When I open the app on my fitbit versa it just says logging in, nothing happens.
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Post by Allison on Mar 12, 2019 18:34:19 GMT
When I open the app on my fitbit versa it just says logging in, nothing happens. This can be ignored thank you! |
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Post by AR on Mar 16, 2019 13:28:01 GMT
Any luck on a fix yet?
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Post by Tadaforever on Jul 27, 2019 5:53:07 GMT
Any updates?
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Post by Sam on Nov 27, 2019 12:31:19 GMT
Still no update???
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Post by JaziJ on Apr 12, 2020 7:12:22 GMT
Would really like to connect to my Versa 2. Gets to “loading tasks” then crashes.
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wo0ttash
New Member
I'm weird but super boring.. It's totally possible.
Posts: 1 
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Post by wo0ttash on Jul 2, 2020 9:30:06 GMT
 So it's now July 2, 2020... And I'm still getting the "uh-oh email address/user name/password is incorrect." Has anyone been able to figure out a solution to this issue yet or have we just decided to call it quits and say Versa (and any other version having issues) isn't compatible for some reason with this app? I'm not gonna keep an app installed I can't use on my Fitbit, especially if there's no sign of any kind of recourse to fix it.. Like ever (or after 2+ years anyway lol) |
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Post by Ur mum gae lol on Dec 16, 2020 18:06:45 GMT
Dosn’t work still.
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